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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Timothy Reynolds

June 10, 2026

5  out of  5
rating by Timothy Reynolds
"John in his office is great to work with. Always there when you need an issue taken care of"
We responded:
"Thank you for your kind words! We’re so glad Jon and the team have been great to work with and are always there when you need assistance. We truly appreciate your trust and support!"
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Heather Williams

June 9, 2026

1  out of  5
rating by Heather Williams
"I would never have him as an agent. This man hid in his office while there was a dispute leaving his receptionist (upfront office staff) to fend for herself. My boss WOULD NEVER leave me to fend for myself. He has no integrity at all. He says one thing and does another. MY State Farm agent is amazing and unfortunately in my opinion Jim Lakamp gives State Farm a bad name."
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Maggie Bacon

June 5, 2026

5  out of  5
rating by Maggie Bacon
"Amber & Jon have been absolutely fabulous. 5 stars is not enough. I was unhappy with my previous insurance provider, and my family had State Farm growing up, so I decided to give them a call a couple years ago. They’ve consistently provided great services, answered all my questions, and provide any and every thing I’ve needed in the chaos of moving, purchasing a new vehicle, and even sending hand-written birthday cards in the mail on top of their already excellent service. So glad I made the switch over to them, and my only regret is not switching to them sooner!"
We responded:
"Maggie - not even sure where to start…you literally mentioned everything that we hope for in a 5-star review. Thank you for the kind words and as always, call us if you need anything. "
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Austin McGowan

May 29, 2026

5  out of  5
rating by Austin McGowan
"Def recommend this agent for State Farm I send in a request and was met with so much help and support thank you so much"
We responded:
"Thank you so much! We truly appreciate the recommendation and are glad we could provide the support you needed."
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Kristina Sanders

May 29, 2026

5  out of  5
rating by Kristina Sanders
"Trevor is amazing to work with, and I trust him. He looked at the policy I had with "the other guy", told me what was lacking and why. He explained things in simple terms I could understand, and saved me $50.00 a month. Now I have more insurance with less money."
We responded:
"Thank you so much! We’re glad Trevor could help explain everything clearly and find you better coverage while saving you money."
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Amariya Sharp

April 6, 2026

5  out of  5
rating by Amariya Sharp
"Wonderful customer service"
We responded:
"Thank you for your feedback! We’re so glad to hear you received wonderful customer service. We truly appreciate you choosing our State Farm team!"
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Isaiah Delaney

March 24, 2026

5  out of  5
rating by Isaiah Delaney
"The team is very hard working and is always there to solve any problems or questions you might have. Everyone is welcoming."
We responded:
"Isaiah - thank you for recognizing the effort as we always want our new customers to understand that we are here to Help! Please let us know if you ever have any questions. Hope to speak soon as you work through our On-Boarding process for new customers."
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Connell Stout

March 17, 2026

5  out of  5
rating by Connell Stout
"Excellent service. Very helpful with my auto insurance policy"
We responded:
"Thanks for the great feedback! We’re glad we could help with your auto insurance."
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Brian Baker

February 18, 2026

5  out of  5
rating by Brian Baker
"The team Jon has put together is top notch. Always there for you if you have questions or changes. Anytime I needed to add to my policy or make those changes they are polite, courteous, and work in a timely fashion. Can’t say enough."
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Jon and the team have been helpful, courteous, and timely with all your policy needs. Your kind words mean a lot and we’re always here whenever you need us!"
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Adalyn Powell

February 17, 2026

5  out of  5
rating by Adalyn Powell
"State Farm is the best! Trevor was a huge help with getting our home and car insurance policy! We cannot thank them enough! 5/5 stars for sure!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Trevor was able to help you with your home and auto insurance. Your 5-star rating means a lot to us, and we truly appreciate your trust and support!"
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Jake ivey

February 10, 2026

5  out of  5
rating by Jake ivey
"Trevor took care of us promptly and made sure I understood my policy."
We responded:
"Thank you so much for your kind review! We’re glad Trevor was able to take care of you promptly and clearly explain your policy. We truly appreciate your trust!"
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Brandon Pickett

February 2, 2026

5  out of  5
rating by Brandon Pickett
"Very knowledgeable and super great to work with. Will certainly recommend them."
We responded:
"Thank you so much for your kind review! We’re glad you found our team knowledgeable and great to work with. We truly appreciate your recommendation!"
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Shai Rittenhouse

January 28, 2026

5  out of  5
rating by Shai Rittenhouse
"Trevor is absolutely amazing and so is Jon! We recently switched to State Farm and they both have been so helpful! We could not be happier!"
We responded:
"Thank you so much for your kind review! We’re thrilled Trevor and Jon could make your switch to State Farm easy and helpful. We truly appreciate your trust and are glad you’re happy with our team!"
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Sharon Owens

January 13, 2026

5  out of  5
rating by Sharon Owens
"Switched to this company. Everyone I spoke to here has been very knowledgeable and helpful as well as friendly and trying to meet"
We responded:
"Thank you for your review! We’re thrilled to hear that our team has been knowledgeable, helpful, and friendly while assisting you. We truly appreciate your trust and are always here to meet your insurance needs!"
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Stevie Stephens

January 7, 2026

5  out of  5
rating by Stevie Stephens
"Everyone was friendly, went way and beyond to meet your needs. I highly recommend this place for your insurance."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear our team went above and beyond to meet your needs. Your recommendation means a lot to us and we’re always here to help with your insurance."
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Wagner Cordeiro

December 6, 2025

5  out of  5
rating by Wagner Cordeiro
"Like a good neighbor, state farm is there !"
We responded:
"Thank you for the five-star review! We’re glad we could help with your auto insurance and truly appreciate your kind words. Just like the State Farm slogan says, we’re always here for our customers whenever they need us!"
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Drew Porter

November 20, 2025

5  out of  5
rating by Drew Porter
"Jon is a great insurance agent. I have a policy insuring my truck. Great coverage and price"
We responded:
"Thanks Drew....the check is in the mail....kidding of course...glad to hear that you are already realizing the value of being insured by the best company out there...."
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Thomas Mcnally

November 17, 2025

5  out of  5
rating by Thomas Mcnally
"I enjoy the monthly auto payment no extra cost. No hassle."
We responded:
"Thank you for sharing! We’re glad you’re enjoying the hassle-free monthly auto payments. We appreciate your support and are always here if you need anything!"
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Brooke Spence

November 1, 2025

5  out of  5
rating by Brooke Spence
"Jon and team and been very helpful with the transition to State Farm! Highly recommend!"
We responded:
"Thank you, Brooke! We appreciate you taking the time to share your experience with our team. We are so happy we were able to make your transition to State Farm a smooth one. We are always happy to help!"
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Debbie Holder

October 23, 2025

5  out of  5
rating by Debbie Holder
"There are very nice on the phone.ans.they answer the
Phone when i.cakk"
We responded:
"Thank you for sharing your experience! We’re glad our team could be helpful and responsive when you called. Providing friendly, reliable service is always our goal, and we appreciate you choosing us for your insurance needs!"
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Harold Dean

October 21, 2025

5  out of  5
rating by Harold Dean
"All ways ready to help, great rep she always answers my questions and helps me with questions I would like to send others to them for service, they area 5 star company"
We responded:
"Thank you for your wonderful review! We’re glad our team could provide helpful and reliable service, answering all your questions. We truly appreciate your trust and your willingness to recommend us to others. It means a lot to have you as part of our State Farm family!"
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keona mathis

October 8, 2025

5  out of  5
rating by keona mathis
"I just got my insurance with State Farm and so far everything’s been great! The process was super easy, and my agent was really helpful walking me through everything step by step. They made sure I understood my coverage and helped me find what fit my budget."
We responded:
"Thank you for sharing your experience! We’re thrilled to hear your State Farm agent made the process easy and guided you through your coverage step by step. Helping our customers find insurance that fits both their needs and budget is always our goal. We truly appreciate you choosing us for your insurance needs!"
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Tim Reynolds

October 6, 2025

5  out of  5
rating by Tim Reynolds
"This company is a top notch State Farm Agency. This one is very good. Will do what they say and in a timely manner. Great agency"
We responded:
"Hi Tim! Thank you for your kind words! We’re thrilled to hear you had a positive experience with our team. We take pride in providing timely and reliable service, and your feedback means a lot to us!"
Profile photo of Drew Porter

Drew Porter

September 29, 2025

5  out of  5
rating by Drew Porter
"Jon is a great insurance agent in Chattanooga. I have an auto policy with them. Maya is super helpful as well. Jon is also just a great guy. We catch up on football every time we see each other."
We responded:
"Drew- appreciate the kind words, however, our approach is simple: educate our customers so they make the best decisions based on their unique needs. Now, as for the football talk, I'm still sticking with my guy Joe over Patrick....even if he's a SF guy....Thanks again for the kind words though."
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Matthew Wills

September 18, 2025

5  out of  5
rating by Matthew Wills
"I've been doing business with them since moving to Chattanooga in 2018. Never had a negative experience. Excellent staff & service with a smile!"
We responded:
"Thank you for sharing your experience, Matthew! We’re thrilled to hear you’ve had excellent service since 2018 and that our team has consistently provided friendly and helpful support for your full coverage auto, roadside assistance, and term life insurance. We truly appreciate your loyalty and trust in our agency!"